Tata-group’s Air India is likely to unveil new interiors and announce new compensation for its cabin crew. As per a report published in The Hindu newspaper, Air India will announce new compensation packages for its cabin crew and pilots and a new rostering system on Monday (17 April).
As per the news report, the airlines will soon have a new colour scheme, new designs for cabin interiors, and new uniforms for crew members, CEO Campbell Wilson informed employees in an internal communication.
Campbell also said that that the iconic Air India Maharajah may also include a “she” along with the original mascot.
The airline is aggressively expanding its employee count. It has already announced that it plans to hire over 4,000 cabin crew and 900 pilots this year.
In a major revamp, the airline has rolled out over 29 new policies for employees in the last six months as part of the initiatives under its five-year transformation plan.
Earlier last year in December, Air India announced a $400-million plan to refurbish its entire wide-body fleet comprising 27 Boeing B787-8 and 13 B777 aircraft. Simultaneously, it also announced refurbishing of its narrow body fleet of 65 aircraft with new and more comfortable seats as the airline tries to appeal to global flyers and be in the league of global majors like Emirates and Singapore Airlines.
The first refurbished aircraft is expected to enter service in mid-2024.
The airline has faced frequent criticisms from flyers regarding broken seats, non-functional in-flight entertainment screens and lavatories.
The airline has engaged JPA Design and Trendworks – London-based product design companies, to assist with the cabin interior design elements of this refurbishment programme.
In his maiden address to employees of the airline in February, Tata Sons chairman Chandrasekaran had identified four core areas on which Air India will focus- providing best-in-class customer service, making it the most technologically advanced airline in the world, upgrading and modernising the fleet, and hospitality – both in-flight and off-flight.