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CenterPoint outages: Most remaining customers should have power back by end of Wednesday, utility says


HOUSTON, Texas (KTRK) — The good news is power is steadily coming back on for many homes across southeast Texas in the wake of Hurricane Nicholas.

Just after 12:30 p.m. Wednesday, CenterPoint Energy’s outage tracker counted fewer than 68,000 customers remained without power. This was vast improvement from the more than 380,000 customers who were left powerless in the middle Tuesday.

The utility said 3,200 crews were out in the Houston region working to restore service, and most of the outages should be restored by the end of the day.

While a majority of repairs were expected to be completed Wednesday, company representatives said some isolated outages may take until the end of the week to resolve.

“We have made excellent progress so far safely restoring service to our customers who were impacted by Hurricane Nicholas, and our crews continue to work diligently and around-the-clock to address all remaining outages as safely and quickly as possible,” said Kenny Mercado, Executive Vice President, Electric Utility, CenterPoint Energy

The utility also added that its inspection team surveyed from the air transmission and distribution damage in west Galveston.

Closer to the Gulf Coast, another roughly 23,000 customers were still without power Wednesday morning, according to electricity provider Texas-New Mexico Power.

TNMP advised customers that complete power restoration is expected to be complete by 6 p.m. Friday.

CenterPoint says residents do not need to call and report outages because the company can see who is affected through smart meters. Instead, residents are asked to keep phone lines open for electric or natural gas emergency calls only.

CenterPoint customers can sign up to receive text messages, emails, or phone calls to alert you when the power is out for your home, and get updates on how the work is progressing to have electricity restored.

A third of CenterPoint’s crews were in Louisiana to help restore power in that state after Hurricane Ida, but those workers returned Sunday to rest.

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