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Desis most positive about video calling globally: Study

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Chennai: With virtual interactions dominating work life, Indians are the most positive globally about getting work done and socializing via video communication.
Despite the pandemic fatigue most complain of globally, most Indians perceive video communications more positively, and believe it is here to stay, findings of a study by videoconference (VC) tech firm Zoom said.
90% of Indians said video communications helps them combat feelings of loneliness. 89% in the UK, and 86% in the US believe video interactions help them fight feelings of loneliness.
92% Indians said that the video mode has helped them stay connected with others. During a stressful pandemic, 75% Indians said video communications technology helped to positively influence their general emotional well-being. Further, 92% said video chats have given everyone an opportunity to participate during group meetings.
While the majority favor a hybrid business environment, 12% of Indians said they will “only use video conferencing” for business related meetings going forward —the second highest globally after Japan.
Similarly, Indians also constituted the largest demography preferring to go only-virtual for healthcare. India led the survey when it comes to taking routine doctor appointments from the comfort of one’s homes in the future through video mode.
When asked about their learning and education plans post the pandemic, while 46% Indians choose to embrace the hybrid mode mixing physical classes with virtual platforms, 13% Indians –the highest globally—are looking forward to going completely virtual for learning needs.
India also led the world tally in their preference to go fully remote for personal celebrations and entertainment events in the future.
Using video platforms to participate in online fitness group classes or one-on-one personal training was the top use case for those in India far more than any other country surveyed, Zoom said in its study. “The usage of video calls has increased exponentially by not just GenZ, but senior citizens too. The level of interactivity and connected world experience in a video call is unmatched by audio, which is critical not just for experience but also for mental health”, Sameer Raje, general manager and India head, Zoom, said. In India, the most common use of VC was seen in education (72%), celebration/social gatherings (62%), events (59%), entertainment (58%), business (50%), and telehealth (42%). Zoom in collaboration with Qualtrics Research surveyed 7,689 respondents from the US, UK, Mexico, Brazil, France, Germany, Japan, India, Singapore and Australia during March 15 to 26. Indians were 13% of the total surveyed.
As of April 2020, the number of daily meeting participants on Zoom globally topped 300 million.

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