By Edlyn Cardoza
- Banking Institutions
- Financial Management
First Federal Bank of Kansas City launched a refreshed, newly designed online banking platform and mobile app for consumer and business customers. First Federal Digital Banking has an intuitive, user-centric design to simplify the financial management experience.
“Our new digital banking platform reflects First Federal’s dedication to providing our customers the seamless digital experience they expect,” said First Federal Bank of Kansas City’s Client Experience Officer Mark Rieger. “With powerful new tools and simple navigation, our customers will be able to better understand their finances and make more confident, well-informed decisions.”
Improved features include quick external transfers to accounts at other banking institutions, a more robust set of security alerts and enhanced mobile check deposit capabilities. In addition, First Federal’s new financial management tool, My Financial View, allows customers to connect accounts at other financial institutions to track account balances, spending habits and personal net worth on one dashboard, plus build custom budgets with a drag-and-drop tool.
“Now, our customers can take a real hands-on approach to budgeting and managing their entire financial picture in real-time, including goal-setting and timely alerts. We firmly believe this upgraded digital banking experience will give our customers the tools they need to build a better financial future,” Rieger said.
Since 1934, First Federal Bank of Kansas City has pursued the vision of “prosperity and a home for all” by creating lasting customer relationships through financial education and a commitment to community support. As a mutual bank, community growth is company success. First Federal Bank offers retail banking and consumer, mortgage, and construction lending, serving more than 25,000 customers across 11 locations in the KC metro area and thousands of mortgage customers nationwide.
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