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AF: When health systems design facility expansions, profitability is often top of mind. But when we began to strategize new facilities, we shifted attention to a new care delivery method that was population health-focused and gave central Ohioans new opportunities to reach their best health possible — conveniently and affordably. These non-traditional approaches aim to improve health in a community and beyond, through health policy, research, health education and outreach, and with an emphasis on prevention.
As an academic health center at the nation’s third-largest university, one of Ohio State’s best resources is our vast network of multidisciplinary researchers and care providers. We interviewed these experts, especially in primary care, to understand what they and their patients need to reach optimal health. They helped us understand common barriers to care and the most-needed specialties for managing the most common chronic conditions, as well as typical urgent and emergency health needs. They even influenced the physical layout, grouping specialists in ways that make sense for most patients based on common referrals. Their answers formed the cornerstones of our just-opened Outpatient Care New Albany center and several Ohio State Wexner Medical Center suburban sites coming soon.
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