Contact Us | Department of Financial Services

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Questions

If you can’t find the answer to your question in our FAQs, call the DFS Hotline at (800) 342-3736 (Monday through Friday, 8:30 AM to 4:30 PM). Local calls can be made to (212) 480-6400 or (518) 474-6600.

Legal Inquiries

Our Office of General Counsel drafts and reviews legislation, regulations and circular letters, conducts disciplinary and other hearings, issues legal opinions, and renders legal advice to DFS staff. Submit legal inquiries via email to [email protected], or by regular mail to New York State Department of Financial Services, Office of General Counsel, 1 State Street, New York, NY 10004-1511.

Please include your full mailing address, e-mail address and phone number in all inquiries.

Public Affairs & Media Inquiries

If you are a reporter and would like to speak to someone in our Public Affairs office, please call (212) 709-1691. Media inquiries can also be emailed to [email protected]

Consumer Notices

DFS Contact information for use by regulated institutions in Notices to Consumers (Sections 1303 and 1304 of the Real Property Actions and Proceedings Law and Section 265-b of the Real Property Law, Regulation E disclosures, etc.) is: (800) 342-3736 and www.dfs.ny.gov.