infosys: Infosys signs multi-year contract with Singapore’s Pacific International Lines

Infosys has signed a multi-year contract with Singaporean shipping company Pacific International Lines (PIL) to accelerate PIL’s digital transformation initiative and help revamp PIL’s existing customer portal and deploy a scalable and modern technology platform.

“This will enable PIL to further their ‘Driving Connectivity’ mission, which is aimed at connecting their businesses across the markets that they serve. In addition, PIL’s web and mobile applications will undergo a comprehensive overhaul to simplify user experience and enhance customer engagement,” Infosys said in a statement on the exchange.

The multi-year, multi-phased collaboration seeks to address critical business challenges such as modernizing web and mobile applications, enhancing scalability, and providing advisory services on the latest technology and business trends, it added. Deal financials remained undisclosed.

Bengaluru-headquartered Infosys will provide the technical backbone for performance and scalability of the revamped portal.

“We are looking for a partner who can not only bring technology but also play an advisory role in the journey of transformation. Infosys brings together a strong combination of right capabilities as well as highly collaborative ways of working,” said Lionel Patrice Chatelet, chief commercial officer at PIL.

Over the past months, Infosys has signed several multi-year contracts suggesting a gradual increase in deal wins by IT services firms.

In January, the IT giant signed a seven-year strategic collaboration with Musgrave, an Irish food retail, wholesale, and food service company and another deal with automotive parts distributor LKQ Europe.In the third quarter from October to December, Infosys reported healthy large deal wins at $3.2 billion with 71% of this as net new deals despite cancellation of one big $1.5 billion artificial intelligence (AI) deal.

About PIL

Incorporated in 1967, PIL is among the largest container shipping lines and also the largest home-grown carrier in Southeast Asia.

PIL’s carrier network spans Asia, Africa, Middle East, Latin America, Oceania and the Pacific Islands.

Karmesh Vaswani, EVP & global head retail, consumer goods & logistics, Infosys, said, “As a trusted advisor, we aim to transform PIL’s customer portals to become simple, intuitive, and more experiential, leveraging scalable technology through the AI-powered Infosys Topaz suite of offerings.”

Together with its affiliated companies Mariana Express Lines and Malaysia Shipping Corporation, PIL has a fleet of 100 container and multi-purpose vessels serving customers at over 500 locations in more than 90 countries.

Infosys shares ended marginally higher at Rs 1684.60 apiece on the BSE.